Cancellation Policy

At Zeezgraze Fisharies Edge Private Limited, we understand that schedules and requirements can change, and we aim to accommodate cancellations as fairly and efficiently as possible. If you wish to cancel an order or service request, we kindly ask that you notify us at the earliest opportunity, preferably at least 24 hours before the scheduled dispatch or delivery. Cancellations made within this time frame may be eligible for a full or partial refund, depending on the nature of the order and any processing or logistical costs already incurred. Orders that involve perishable seafood products or custom bulk handling may not be eligible for cancellation once they are packed or dispatched. We reserve the right to review each cancellation on a case-by-case basis and will always strive to provide a resolution that respects both the customer’s needs and the operational realities of our business. To request a cancellation, please contact our support team directly by phone or email, providing your order reference and contact details for verification. Zeezgraze Fisharies Edge reserves the right to update or amend this policy at any time without prior notice, and any such changes will be posted on this website.